Refund Policy

Refunds

Refunds are available for tickets only under certain guidelines.
Get a full refund on Event Tickets if you change your mind within 24 hours of purchase. If eligible, a refund link will
appear in the order details page of your TriState Event Planning Services (TriState Events) account.
Bridal Expo tickets are NON-REFUNDABLE.

Fundraising Events – Tickets

Tickets are NON-REFUNDABLE as all proceeds will be donated the charity.
Refunds for Canceled Events
All catered events are NON-REFUNDABLE.

Refunds for Rescheduled Events

TriState Events will contact each ticket purchaser with the new date and time according to his or her registration
information provided during ticket purchasing. Can't make it? Refunds are up to the Artist, Team, Venue, or Promoter –
but we'll do everything we can to help. Contact us!

Vendor Refunds – Cancelation by Venue(s)

All vendors will be notified via phone and/or email upon cancelation of Event(s) as well as issued a refund up to but not to
exceed 31 days of the date of the cancelation notification. Further details will be provided via phone and/or email
communication. Vendor(s) are permitted to apply refund, where applicable, towards credit of next event with TriState

Events in lieu of refund.

Vendor Refunds – Cancelation by TriState Event Planning Services
All vendors will be notified via phone or email upon cancelation of event(s) as well as issue a refund up to but not to exceed
31 days of the date of the cancelation notification. Further details will be provided via the phone or email communication.
Vendors are permitted to apply refund towards credit of next event with TriState Events in lieu of refund.

Vendor Refunds – Cancellation by Vendor

Each Vendor upholds the “Right” to request a refund upon canceling Craft & Vendor Event booking with TriState Events;
however, he or she may not necessarily be “Entitled” to said refund as set forth within the Vendor Booth
Agreements/Applications Cancellation Terms and Conditions. Regardless of the number of days in which said Vendor
provides his or her cancelation to TriState Events, if the Vendor Booth Agreement/Application Cancellation Policy
{Terms & Conditions} illustrate that all Vendor Booth Registration Fees are NON-REFUNDABLE.

Vendors notification of nonparticipator’s ability to join the event does not negate the fact that is the cancelation policy
illustrates that ALL Vendor Booth Fees are NON-REFUNDABLE then indeed ALL Vendor Booth Fees will remain
NON-REFUNDABLE in which case the vendor fee(s) are no longer refundable. ALL application fees are also NON-
REFUNDABLE.

When Vendor(s) cancel stated Event, he or she will be given a summary of the cancellation policy at said time of
cancelation. Should any funds be deemed “REFUNDABLE”, disclosed Vendor Booth Payments will be refunded within
31 days from the Event cancelation date. Once TriState Events confirms Vendor’s Event cancellation, TriState Events will
issue disclosed Vendor Booth Payment refund in the exact payment source original used. This process could take 1-2
business days. Once the refund is issued, it may take up to 3-5 business days to post to Vendor’s original payment account.

If indeed Vendor Booth Registration Fee is NON-REFUNDABLE based on the CANCELATION POLICY set forth in
the Vendor Booth Agreement/Application; Vendor(s) are then welcomed to discuss potentially receiving a discount on a
future Vendor Event, where applicable.

Cancellation/Refund Policy

Additional cancellations and refunds are dependent upon individual contracts between TriState Events, Vendors and
Venues.

Dyalto Enterprises LLC
dba TriState Event Planning Services
1981 Market Square Blvd
Waynesboro, PA 17268

Email Address:
[email protected]

Business Office:
717-765-6620
Business Office:
717-765-6622
Business Fax:
717-597-0226
Business Mobile:
717-262-8839
Effective as of September 28, 2019